Telecom Companies Will Keep Your Call Data & Internet Record For 2 Years- More Details Here

Telecom Companies Can Now Keep Your Call Data and Internet Record for Minimum 2 Yrs

Department of Telecom (DoT) has extended the duration of archiving call data and internet usage records of subscribers to two years from one year due to security reasons. The amendments in the licences were issued on December 21 and extended to other forms of telecom permits on December 22.  “The licencee shall maintain all commercial records/call detail record/exchange detail record/IP detail record with record to the communications exchanged on the network. Such records shall be archived for at least two years for scrutiny by the licensor for security reasons…,” the DoT circular said, as reported by PTI.

Senior executives from telecom and Internet service providers said that even though the government asks companies to keep these details for at least 12 months, the norm is to keep it for up to 18 months, as reported by India Express.

Further Indian Express reported that an executive at a telecom service provider said, “Whenever we destroy such details, we notify the liaison office or the officer of the time period for which the data is being wiped. If any additional requests come to us through proper legal channels, we keep that data. But then everything else is removed within the next 45 days.”

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Telecom companies may destroy the data stored if there is no direction from the DoT: 

Telecom companies may destroy the data stored if there is no direction from the DoT thereafter. The circular said that the amendment is necessary in “public interest or in the interest of the security of the state or for the proper conduct of the telegraphs”.

The modification mandates telecom firms to keep up Internet information information of subscribers together with login and logout particulars of all subscribers for providers supplied similar to Internet entry, e-mail, Internet telephony providers like calls constructed from cell purposes or Wi-Fi calling for no less than two years.

Licence Agreement that the DoT has with the Operators: 

Under Clause No. 39.20 of the licence agreement that the DoT has with the operators, the latter have to preserve records including CDRs and IP detail records (IPDR), for at least one year for scrutiny by the Licensor (which is DoT) for “security reasons,” and the Licensor “may issue directions/instructions from time to time” with respect to these records.

The licence condition also goes on to mandate that CDRs be provided by mobile companies to law-enforcement agencies and to various courts upon their specific requests or directions, for which there is a laid-down protocol.

Indian Government Seeking Call Data Records Of All Mobile Subscribers: 

In March last year, The Indian Express had reported that the government has been seeking call data records of all mobile subscribers across several pockets of the country for specific days. The government had then said that these call records were being asked as the government had received complaints regarding “quality of service of Telecommunications Network, call drops, echo, cross connections, incomplete or poor caller experience”.

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